Career
MCBU: Mobile Computing Business Unit /
SDBU: Secure Digital Business Unit
BCS: Business Communication Business Unit /
EIBU: Electronic Imaging Business Unit
- Assist customers on service enquiry
- Provide support to Field Technicians on parts/consumable request
- Log in customer request for Service Job & ensure Job are assigned to Field staff to follow-up
- Provide quotation to customers' enquiries on service /consumable / parts purchase
- Call answering at call centre
- Data input on service activities (Job feedback & update system)
- Generate invoices & follow-ups
- Follow-up documentation on service requests
- Liaise with internal & external staff on progress of Job assignment
- Any other ad-hoc duties assign from time to time
- At least 1 year relevant experience admin coordination
- Good Customer Etiquette
- Good command of English
- Proficient in basic MS Office applications
- Meticulous and customer oriented person
- Generate new accounts within agreed timeframe to achieve targeted results
- Work with team members to identify new prospects
- Service existing clientele and matters arising
- Ensure prompt collection of outstanding payments
- Pre and post sales Account Management
- Prepare marketing events/campaign on agreed subjects
- Assist with requests for promotion materials and related
- Order processing in a timely manner
- Handle customer’s enquiries, technical support and related
- Good business acumen skills
- Determine, hardworking and result oriented
- Experience in telecommunications/broadband sales
- Good business acumen skills
- Determine, hardworking and result oriented
- Experience in copier or printer sales
- Good business acumen skills
- Determine, hardworking and result oriented
- Experience in notebooks or mobile computing related
- Good business acumen skills
- Determine, hardworking and result oriented
- Experience in point-of-sales products
- You will be responsible for new accounts penetration and servicing current user accounts
- Accounts development and expansion of current user base
- Experience in managing projects and tenders
- Strong project management capabilities in customer environment
- Good understanding and resourceful with high degree of initiative and maturity
- Proven track record in assuming overall project responsibility and experience in handling project
- Possess good presentation and communication skill
- Attend to customer for copier related issues including demo, outdoor visits, service calls, training and follow-on matters arising
- Follow up on collections from customers and leasing company
- Ensure documentations are in order prior to submission
- Data input on service support activities
- Liaise with internal & external party on progress of job assignment
- Assist Supervisor-in-charge to compile monthly and periodic reports
- Any other ad-hoc duties assign from time to time
- At least 1 year relevant experience in customer service
- Good Customer Etiquette
- Good command of English
- Proficient in basic MS Office applications
- Meticulous and customer-oriented person
- Selling keyphone systems and solutions related
- Identify new leads, expand current clientele base and meet targets
- Provide sales and/or technical support to customers at all levels
- Pre and post sales Account Management
- Prepare marketing events/campaign
- Work closely with other departments from planning to commissioning jobs are completed to customers’ satisfaction
- Have basic sales experience in Telecommunication and IT industry
- Relevant PABX or voice mail system a plus point
- ITE graduates with Electronics Engineering or Information Technology are welcome
- Those with relevant supervisory and management skills will be considered for Manager Position
- Preferably able to join immediately or within short notice
- We operate on a 5-day work week environment. Package includes transport allowance, commissions, incentives and plenty of training opportunities.
- Any other ad-hoc duties assign from time to time
- Attend to daily assigned Jobs
- Comply with attributes, common parts and tools issued by Company
- Coordinate with Engineers & Control Centers to ensure smooth job completion and achieve Total Customer Satisfaction
- Ensure compliance of response time for Service call
- Perform maintenance Job
- Report thru SMS on Job status promptly (within 10mins) upon Job completion
- Submit daily assigned job schedule to Person-in-charge for up-dating
- Experience in servicing & maintaining of office key-phone system
- Good Customer Etiquette
- Male applicants must have completed NS
- NTC/ITC in Electronics/Engineering/Mechanics
- Possess own vehicle (bike or car)
- Experience in servicing & maintaining of multi-function copiers
- Good Customer Etiquette
- Male applicants must have completed NS
- NTC/ITC in Electronics/Engineering/Mechanics
- Possess own vehicle (bike or car)
- Relevant experience in Office Automation line a plus point
- Identify, prospect and manage sales of Memory Devices, Camera and related Computer Accessories in Dealer Environment
- Comfortable and enjoys challenges with sales targets
- Pre and Post sales account management
- Minimum 2 years in IT sales
- Independent and self-motivated in developing new accounts
- Aggressive, good communication skills
- Pleasant personality
- Must have determination, be confident, hardworking and result-oriented
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- Mobile Computing Business Unit - Sales Division
- Mobile Computing Business Unit - Service Division
- Logistics Department
- HR Department